Tailored Policies for Every Flight

Understanding the specific cancellation policies ahead of time can assist you in avoiding unnecessary costs and reducing any potential difficulties. Let’s take a closer look at Frontier’s cancellation policy. We’ll cover their guidelines for canceling a reservation, refund eligibility, fees, and rebooking options.

Rules of Frontier Airlines Cancellation Policy

If you need to cancel your flight with Frontier Airlines, they have specific guidelines you should follow. These are the requirements for canceling your booking.

24-Hour Cancellation:

If you book a flight at least 7 days before it is scheduled to depart, you can cancel it and get a refund for free if you request it within 24 hours of purchasing the ticket.

Cancel Paid Reservation: 

As your travel date gets closer, you may encounter additional cancellation fees. 

Free Cancellation: 

If you cancel your flight at least 60 days before departure, there won’t be any cancellation fee. Frontier Airlines has a cancellation policy that allows passengers to receive a free refund in certain situations.

  • The airline has canceled your flight.
  • If the flight schedule is changed because of Covid-19 restrictions.
  • If you buy the WORKS, you can get a refund for your tickets.
  • The passengers decided to cancel their award ticket 180 days before their planned departure.
  • If something unexpected happens, like a passenger or close family member passing away, getting seriously ill, having to serve on a jury, or other similar situations.

Frontier Airlines’ cancellation policy for Miles

  • According to Frontier Airlines’ cancellation policy, if you want to cancel a flight that was booked using miles, there will be a $75 cancellation fee. 
  • Also, any miles that you haven’t used will be returned to your account.
  • To get your miles back, make sure to cancel your reservation before your flight’s scheduled departure time.

Frontier Airlines’ Cancellation Policy Regarding Death and Health Issues

If you or a close family member gets seriously ill or passes away, you can reschedule or cancel your Frontier reservation according to their cancellation policy. You would need to:

  • Please provide a death certificate to support your cancellation request.
  • To make a reservation, you need to have a ticket from Frontier Airlines.

Frontier Airlines can help passengers who are affected by offering flexibility and options. This may involve rescheduling the flight or giving a refund.

Frontier Airlines Flight Cancellation Due to Weather

Frontier Airlines may cancel or delay flights during severe weather, like storms or natural disasters, to keep passengers safe. Here are a few key things to think about:

  • If your flight is canceled due to bad weather, you can choose to reschedule your flight or get a refund for the part of the flight that was affected.
  • If you need to change your Frontier Airlines flight, you won’t have to pay any fees or extra costs for rebooking.
  • Passengers are not eligible for compensation in cases of scheduling, delays, or flight interruptions. 

Frontier Airlines Compensation Policy

Frontier Airlines knows that flight delays and cancellations can be inconvenient for passengers. They make an effort to offer the right support and compensation in these situations. Here’s what you need to know about Frontier’s cancellation policy: 

Flight Delay Compensation: 

If your Frontier Airlines flight is delayed for more than 3 hours, you might be able to get compensation. The amount of compensation you receive may vary depending on factors like how long the delay was and how far you were traveling.

Right, to Provide Necessary Items:

Frontier Airlines is dedicated to helping and taking care of passengers who have been affected. This could involve providing food, drinks, a place to stay (if there’s a delay overnight), and transportation between the airport and the hotel.

Refund: If your flight with Frontier Airlines gets canceled, they usually give you the choice to either reschedule your flight or get a refund. The refund can only be applied to the flight that was affected.  

24-Hours Cancellation Policy

If you cancel a Frontier flight within 24 hours, you can get a full refund of the ticket fare. Frontier does not charge a cancellation fee according to their flight cancellation policy. Here is the information you requested: 

  • The policy only covers standard fares.
  • If you book reservations using reward fares, you cannot get a full refund within 24 hours.
  • You have 24 hours from when you book your Frontier flight to cancel it without any fees. Just make sure to cancel before your flight’s scheduled departure time.
  • You need to book your travel date at least 168 hours before you can request a cancellation. 

24-Hours Change Policy

According to Frontier Flight Change Policy:

  • If you buy a ticket from Frontier Airlines at least seven days (168 hours) before your flight, you can change the ticket for free within 24 hours of buying it.
  • Frontier Airlines keeps the passenger’s ticket for 24 hours without charging any fees. They only charge fees after the 24-hour period has passed. After 24 hours of booking your ticket, you will see the transaction on your credit card statement.  

Frontier Cancellation Fee and Charges

If you cancel within 24 hours, there may be a fee. The amount of the fee depends on when you cancel.

  • If you cancel your purchase within 24 hours, Frontier will not charge you a cancellation fee.
  • If you cancel your trip 60 or more days before your departure, you won’t have to pay any cancellation fees.
  • If you cancel your booking between 59 and 7 days before your departure, you will be charged a cancellation fee of 49 USD.
  • If you cancel your booking within 6 days or less before your departure, including on the same day, a fee of 79 USD will be charged.

Cancellation Timeline

Cancellation Fee (in USD)

Less than 24 hours after purchase


60+ days prior to departure


59 to 7 days prior to departure


6 days or less prior to departure (including the same day)


Cancelation after scheduled departure

No Refund

Methods to Flight Cancellation With Frontier Airlines

If you have a ticket with Frontier Airlines and need to cancel your flight, there are several easy ways to do it. Frontier Airlines offers different types of assistance, such as online, phone, or in-person, to accommodate various preferences. Here are the steps for each method:


To make things easy, just go to the official website of Frontier Airlines and follow these steps:

  • Go to the “Manage My Trips” section.
  • To access your booking, please enter the 6-digit confirmation code and the passenger’s last name.
  • To modify or cancel your flight, check your itinerary for the option.
  • To cancel your flight, choose the specific flight you want to cancel and then follow the instructions provided to complete the cancellation process.

Through Customer Care:

When you go to the ‘Contact Us’ page, you have two options for canceling: you can either chat with someone or send an email. Click on the link to start chatting. 

  • You can either follow the automated prompts or wait for a representative to chat with you.
  • Please provide the following information for your reservation: confirmation number and passenger name.
  • Please inform the agent that you want to cancel your flight. Follow their instructions to complete the cancellation process.
  • Remember to write down any confirmation number or reference given to you for future use.

At Airport Cancellation:

Make sure to get to the airport at least 2 hours before your flight’s scheduled departure time.

  • Go to the ticket counter or customer service desk of Frontier Airlines.
  • Please show your ID and provide the agent with your reservation details.
  • Please let the agent know that you would like to cancel your flight and ask for their help.
  • Please make sure to pay the cancellation fee that is required.
  • To complete the cancellation process, make sure to follow any extra instructions given by the agent.

Frontier’s Airlines Refund Policy

  • The Frontier refund policy states that once the flight has departed, the airline will not provide any refunds to passengers.
  • If a passenger has The WORKS, they can cancel their ticket on the day of departure and still receive a full refund.
  • If the passenger pays with their credit card, the refund will appear in their account within one week.
  • If passengers cancel their tickets at least 60 days before the departure, they will get a full refund. Even if they purchased a ticket that cannot be refunded.
  • If a passenger cancels their ticket within 13 days before the departure date, they will be required to pay 119 USD in order to receive a refund.
  • It takes the airline about 20 to 30 business days to transfer the refund amount. To get a refund, passengers need to complete the refund request form. This form can be found on both online and offline portals.
  • If the passengers don’t get on the plane, the airline will charge them 90% of the ticket price as a fee for not showing up.

How can I ask for a refund? If you want to get your money back from Frontier Airlines, you must start the refund process after canceling your ticket. You have a few options for requesting a refund. Here are the methods you can use:


Go to Frontier Airlines’ official website and find the refund request form. Complete all the necessary information and send the form through the Internet. 


You can reach Frontier Airlines by calling their helpline number. They will help you with the process of requesting a refund and give you any help you need.


Can I get a refund if I cancel my Frontier Airlines flight?

Yes, you can get a refund depending on the fare type and the timing of your cancellation. If you cancel within 24 hours of booking, there’s a full refund. Cancellation fees apply as your travel date gets closer.

What are the conditions for a free cancellation with Frontier Airlines?

If you cancel your flight at least 60 days before departure, there won’t be any cancellation fee in certain situations, like flight schedule changes due to Covid-19, if you purchase “The WORKS” ticket, or for specific emergencies.

How much is the cancellation fee for flights booked using miles with Frontier Airlines?

For flights booked using miles, there is a $75 cancellation fee. Any unused miles will be returned to your account upon cancellation.

Will Frontier Airlines compensate for flight delays?

Yes, if your Frontier Airlines flight is delayed for more than 3 hours, you may be eligible for compensation. The amount of compensation varies based on the length of the delay and the distance traveled.

How can I request a refund for my Frontier Airlines flight?

You can request a refund online by filling out the refund request form on Frontier Airlines’ official website. Alternatively, you can call their helpline for assistance with the refund process.

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