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For many people, canceling a flight can be both confusing and expensive. This page will help you understand Emirates’ flight cancellation policy using easy-to-understand language. Once you read this, you will understand how to save money. You can do this by either canceling your flight and requesting a refund, or by taking advantage of the relaxed cancellation policies offered by Emirates Flight due to COVID-19.

Which Flight Cancellation Qualifies for a Full Refund?

According to the Emirates flight cancellation policy, only Flex Plus fares can be fully refunded in all classes. Many of the other ticket types cannot be refunded (Special/Saver) or can only be refunded for a fee. However, it is possible to cancel flights and receive a full refund for tickets that have not been used or have only been partially used.

To book an Emirates flight ticket, make sure to do it at least 7 days before your planned departure. 

  • Please cancel it within the next 24 hours. 
  • Your flight starts in the United States, and You made a reservation online through Emirates’ U.S. website.
  • Emirates has canceled your flight, and the alternative flight they have offered does not fit your schedule. 
  • If your flight is leaving from a country in the European Union and is delayed for at least 5 hours.
  • If you have a Flex Plus ticket that is fully refundable and you decide to cancel your flight, you can do so.
  • You were not allowed to get on the plane even though you had a confirmed reservation.
  • You have to cancel your flight because the weather is really bad.
  • If something unexpected happens that stops you from catching your flight, like the death or serious illness of a passenger or immediate family member, you may be able to get a refund or make changes to your flight. However, you will need to provide proof and Emirates will need to agree to it.
  • If your Emirates flight was impacted by COVID-19*, you have two options. You can either ask for a refund or make changes to your ticket booking so that you can travel at a later date. The details are explained below: 
    • If you bought a ticket between April 1, 2021, and October 11, 2021, and your travel date is on or before August 31, 2022, your ticket will be valid for an additional 24 months from the date you originally booked it.

Points to Remember During Flight Cancellation

When you want to cancel an Emirates ticket, keep the following things in mind:

  • If you don’t cancel your flight before it leaves, it will be considered as if you didn’t show up. 
  • To get your refund, you need to complete and send the ticket refund form.
  • Your refund claims will usually be processed within 14 days after you submit the necessary documents. 
  • To get a refund, you need to submit a request within 2 years from when the ticket was issued.
  • The money you get back will be put back into the account or payment method you used to make the purchase.
  • If you don’t confirm a flight that needs confirmation (some flights need confirmation), your ticket might get canceled and you might not get a refund.
  • If you are not eligible for a full refund, you might be able to extend the validity of your ticket without any additional cost (for flights affected by COVID-19). Make sure to contact Emirates to inquire about this option.
  • If you don’t qualify for a full refund, the amount you will receive as a refund will depend on the fare conditions of your ticket. 

24 Hours Cancellation Policy

Emirates allows passengers to cancel their flights originating from the United States within 24 hours. If you book your flight online from Emirates’ U.S. website at least 7 days before your departure and cancel within 24 hours of booking, you can get a full refund according to this cancellation policy. Your ticket’s regular fare conditions will apply after 24 hours. 

Methods to Cancel Emirates Flight Ticket

You can cancel your Emirates Airlines booking using their website, mobile app, phone, or by visiting an Emirates office near you.

Online Method:

To cancel your Emirates flight online, just follow these steps:

  • Please visit Emirates.com. 
  • To access your booking or check-in, simply click on the “Manage My Booking” tab, which is displayed above.
  • Please enter your last name and booking reference number on the following screen.
  • To access your booking details, simply click on the button labeled “Manage booking.” 
  • Choose and cancel your flight.

You will receive an email confirming that your flight has been canceled.

Additional Assistance for Emirates Cancellations or Delays

If your flight is canceled or significantly delayed when leaving an airport in the European Union, you have the right to receive certain assistance, regardless of the cause of the delay.

  • Get drinks and/or food
  • Messages or calls
  • If you need hotel accommodations, 
  • Transportation from the hotel to and from the airport


If your flight from an airport in the EU is late by more than 5 hours: 

  • Emirates will arrange a free flight for you to return to your original city.
  • You don’t have to take the flight that was rescheduled. You can get a refund instead because you are eligible for it.
  • You might also be eligible for extra money. 

Emirates Delay Compensation 

According to Emirates Flight Delay Policy, If your flight is delayed for more than two hours, you should receive basic care. This includes food, drinks, a place to stay overnight (if needed), transportation (if necessary), and a way to communicate with others. If your flight is delayed for three hours or more, you can ask for a refund and transportation back to where you started.

How to Apply for a Refund of Your Emirates Flight Cancellation?

To get a refund for a canceled Emirates flight, you need to fill out their refund request form as per their cancellation policy. If your cancellation does not qualify for the temporary COVID-19 conditions, your refund will be processed according to the rules of your ticket’s fare. You can also reach out to Customer Service by sending an email to [email protected].

If you bought your ticket from a third party or a travel agent, you will need to contact them to get a refund according to the Emirates flight cancellation policy.

Emirates Flight Cancellation Charges and Fees

Emirates Airlines does not have a specific fee for cancellations. Passengers are advised to check the terms and conditions at the time of booking or contact Emirates Airlines directly at the airline’s helpline number for more information. Cancellation fees can vary from $75 to $1,000 based on factors like your travel class, route, and the timing of your cancellation.

Charges are given below:

  • USD 75–200 for Economy Class fares.
  • USD 300–400 for Business Class fares.
  • USD 200–400 for First Class fares.

Emirates Flight Cancellation Charges: Special Fares (Business, Economy)

Sometimes, special fares are available, and they are usually the cheapest fares. As per the Emirates cancellation policy, fares like these cannot be refunded or upgraded. If you cancel a Special fare, you will only receive a refund for the taxes and charges that can be refunded. You will not receive a refund for the fare itself. To put it simply, if you cancel a Special fare with Emirates, the cancellation fee will be the same as the total fare amount. 

Emirates Flight Cancellation Charges: Saver Fare (Business, Economy)

The Emirates Flight cancellation policy states that if you have a Saver fare (which is more expensive than a Special fare), you can cancel it, but there will be a fee. The cancellation fee for Emirates international flights departing from the United States is usually within a certain range. 

  • USD 300 for Economy Saver fares. 
  • USD 400 for Business Saver fares.

Emirates Flight Cancellation Charges: Economy Flex, Business Flex, First Class Flex Fares 

The Emirates Flight cancellation policy states that even Flex fares, which are more expensive, can be changed or canceled for a fee.  The cancellation fee for an international flight departing from the United States with Emirates is usually within a certain range.

  • For Economy Flex fares: USD 200. 
  • For Business Flex fares: 
    • USD 400 if cancel before departure. 
    • USD 1,000 if cancel after departure. 
  • For First Flex fares: USD 400. 

Here are the cancellation charges for Emirates flights in different fare classes: Economy Flex Plus, Business Flex Plus, and First Flex Plus. FaresFlex Plus fares are more expensive but offer the most flexibility. They are available for all travel classes. If you have a Flex Plus fare, you can cancel your Emirates flight and get a refund without any additional charges. This applies to all classes.


Which flights qualify for a full refund upon cancellation?

Only Flex Plus fares in all classes are eligible for a full refund according to Emirates’ policy. Other ticket types may not be refundable or may have cancellation fees.

What should I do if Emirates cancels my flight and the alternative doesn’t fit my schedule?

If Emirates cancels your flight and the alternative doesn’t work for you, you can either request a refund or reschedule your travel for a later date, especially due to COVID-19 disruptions.

What options do I have if I need to cancel my flight due to unexpected circumstances?

In case of unexpected events like the death or serious illness of a passenger or immediate family member, you may be eligible for a refund or changes to your flight. You’ll need to provide proof and seek approval from Emirates.

How can I cancel my Emirates flight ticket?

You can cancel your Emirates Airlines booking through their website, mobile app, phone, or by visiting an Emirates office near you. To cancel online, follow the steps on the website’s “Manage booking/Check-in” section.

What are the cancellation charges based on different fare classes?

The cancellation fees vary depending on your travel class and fare type:

  • Economy Class: USD 75–200
  • Business Class: USD 300–400
  • First Class: USD 200–400
  • Special Fares: Non-refundable (only taxes and charges may be refunded)
  • Saver Fares: USD 300 (Economy) / USD 400 (Business)
  • Flex Fares: USD 200 (Economy) / USD 400 (Business) / USD 1,000 (Business after departure)
  • Flex Plus Fares: Fully refundable without additional charges for all classes.

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