Here are the main points of the Sun Country cancellation policy:
The Sun Country Change Fee Waiver lets you change your flight booking once without paying a fee. You can cancel your flight and get a credit for future travel instead. You can choose this option anytime between 59 days and 1 hour before your flight takes off, and you won’t have to pay any extra fees. You can buy the Change Fee Waiver when you book certain flights directly on Sun Country’s website, travel agent portal, or customer service. Everyone on the booking needs to buy it, and you can’t get your money back if you change your mind. You can only use it one time.
If you book your ticket at least 7 days (178 hours) before your flight, you can cancel your flight/itinerary within 24 hours of booking under Sun Country’s 24-hour cancellation policy. If you cancel your ticket within 24 hours, you will get a full refund, no matter what type of ticket you have.
If you cancel your flight within 24 hours of booking, you can get a refund only if you booked regular airfare. This policy does not apply to group bookings, tour bookings, Sun Country Vacation package bookings, land products, and other non-air products and activities.
Sun Country’s policy for flight cancellations states that eligible tickets will be refunded in the following manner:
The fee you have to pay for canceling your ticket with Sun Country Airlines will vary based on the time of cancellation.
Sun Country Airlines has stopped providing refunds without penalties because of COVID-19. If you cancel your ticket within 24 hours or at least 60 days before departure, you won’t have to pay any cancellation fee.
You have two options to cancel your Sun Country Airlines ticket: online or by phone. Here’s how to do it:
To cancel a flight-only booking with Sun Country Airlines online:
By Phone or Offline Method:
You find the customer care number on this page: Click Here
If certain conditions are met, Sun Country’s policy for cancellations allows you to get a complete refund. If your flight is delayed for 6 hours or longer (which is called a Significant Delay), you can get a complete refund. If your flight is canceled and the new schedule doesn’t work for you, you can cancel the booking and get a full refund.
You can ask for a refund, which is called a Significant Delay if your flight is delayed for 6 hours or longer. If your flight is canceled and the new schedule doesn’t work for you, you can cancel your booking and get all your money back. If you are not allowed to board a flight against your will, you have the right to get a full refund.
You can cancel a non-refundable ticket with Sun Country, but there are conditions to be met. You can only cancel non-refundable tickets within 24 hours of booking. If you need to cancel a non-refundable ticket, you must do it within 24 hours of booking. If you cancel, you might have to pay a fee.
You can change your Sun Country flight booking once without paying a fee with the Change Fee Waiver. You can choose to receive credit for future travel instead of canceling. You can buy this waiver while booking specific flights on Sun Country’s website, travel agent portal, or customer service. Remember that you can only use the Change Fee Waiver one time and you cannot get a refund for it.